Cool Woodwork Comply's with the Highest Industry Standard to protect your personal information.
Your credit card information and personal details are encrypted during transmission using 128-bit SSL (Secure Sockets Layer Technology), the same level of encryption used by large banks around the world.
Your credit card information is only used to complete the requested transaction and is not subsequently stored.
You can enter your order information on the Track Order page to check the status of your order. Some products are shipped from other locations where you will receive an email once your items have been shipped.
Yes,we ship internationally.
International Shipping currently costs approximately $10.
It usually takes 2-3 business days to process orders.
Since we ship our items from multiple warehouses you might receive some of the items separately. If you only received part of an order, there's no reason to worry, the rest of the items are on their way.
If this happens to you, contact us within 24 hours after you have made the purchase at firstname.lastname@example.org, we might be able to take care of it. However, we can't promise anything as all our items are usually processed immediately after you order. We will do our best to work through it together.
Contact us with your discount code. We will do our best to try and apply the discount to your order.